At K'Aesthetics Spa Boutique, we are committed to delivering exceptional products and services to our valued customers. To uphold the highest standards and ensure the safety and well-being of our clientele, we have implemented an "ALL SALES FINAL, NO RETURNS" policy for all purchases made through our website and authorized retail partners. This decision was not made lightly, but it is necessary to maintain the quality, safety, and integrity of our products and to align with industry best practices.Please note, K'Aesthetics Spa Suite reserves the right to refuse all returns.

Pursuant to FDA guidelines, we have taken the following considerations into account when establishing this policy:

1. Compromising Product Safety and Quality: Our top priority is the safety and satisfaction of our customers. Accepting returns could potentially compromise the safety and efficacy of our products. We take great care in sourcing and formulating high-quality skincare items, and allowing returns could expose our customers to potentially tampered or mishandled products.

2. Customer Safety: The health and safety of our customers are of paramount importance to us. Due to the nature of cosmetic products and the potential risk of contamination or tampering, we cannot accept returns of open or used cosmeceuticals. We have implemented an "ALL SALES FINAL, NO RETURNS" policy for all purchases made through our website and authorized retail partners. This decision was not made lightly, but it is necessary to maintain the quality, safety, and integrity of our products and to align with industry best practices. 

3. Product Efficacy: Cosmeceutical products often contain active ingredients that can degrade or lose efficacy over time, especially after opening. Returning such products may compromise their potency and quality, making them unsuitable for resale to other customers. We prioritize providing fresh and potent products to every customer, and this policy helps us maintain that commitment.

4. COVID-19: Given the contagious nature of COVID-19, the potential risk of contamination from returning open or used cosmeceuticals is a concern that we must address responsibly. By maintaining a NO RETURNS policy, we prioritize the safety of our customers and eliminate any potential risks associated with handling and restocking returned products.

We understand that these are challenging times, and we appreciate your understanding and cooperation as we prioritize the health and safety of our customers and community. Rest assured that we remain dedicated to providing you with exceptional skincare solutions, and we are continuously monitoring the situation to adapt our policies accordingly.